The LSA UX Approach

A Better, More Secure User Experience (UX)

LSA's Digital Transformation services combine agile people with lean, scaled technology investments to provide better, more secure User Experiences (UX) and minimize full-lifecycle costs (including maintenance and operations). This approach delivers reliable, sustainable business and IT services “beyond the big Digital effort,” helping achieve long-term goals.

User Experience

Our Approach and Outcomes

User-Centered Research

Conduct research to accurately define the problem from the users’ perspectives.

Model-Based Solution Engineering (MBSE)

Use MBSE to explore solution alternatives and avoid infeasible suggestions.

Employee Experience Enhancement

Improve systems to increase employee satisfaction, performance, and retention.

Our Capabilities and Solutions

  • Process Assessment & Advisory

    Conduct thorough user research to understand and address pain points.

  • Enterprise-Level UX Alignment

    Align UX efforts with enterprise strategic goals for cohesive solutions.

  • Task-Level UX Optimization

    Conduct lean research to optimize specific products and business processes.

  • GQM Methodology

    Use Goals, Questions, Metrics (GQM) to align technology investments with user needs.

  • Agile Business Process Improvement (ABPI)

    Integrate ABPI to ensure seamless transition from research to solution design.

  • MBSE Solutions

    Utilize modern MBSE tools like ARIS and Alfabet to explore and validate solution alternatives.


Ready to talk?

Looking to enhance your user experience with secure and effective solutions? Let's discuss how our UX approach can transform your organization.

Meet our UX Approach Team:
  • Larry Marine
    Larry Marine 
  • Mike Idengren
    Mike Idengren 

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